The company believes in delivering quality in all its products & services. As such the following points were adopted:-
- 1. Quality shall be built into the company's products to not only meet customer requirements continuously, but exceed them. The company shall achieve this through an interface with the market place, access to state of the art technology, R & D, Process Development and adoption of innovative & best manufacturing and marketing strategies.
- 2. The quality policy shall be integrated with the company's main objectives:—
- (a)To remain market leader in quality
- (b)Increase market share with focus on niche segments
- (c)Improve productivity
- (d)Cost reduction
- (e)Reduction in percentage of seconds
- 3.The management shall be committed to provide resources and comply with all requirements needed for fulfillment and continual improvement of quality management system.
- 4. Quality culture shall be created throughout the organization through training and motivation of people at all levels..
- 5.The quality policy should be implemented through a network of systems and procedures understood and followed throughout the company.